About Lights On Banks
At Lights On Banks we are passionate about lighting. Meet our team.
Sales
Sue Van Rycke
Store Manager, Buyer & Sales
Sue has been in the lighting business in Kelowna for over 28 years. Well-known by top builders and designers, she has the uncanny ability to pick a beautiful lighting package at a great price. Sue and her husband Rob were the architects of Lights ON, opening the showroom in November, 2013.
Anissa Chilton
Sales and Social Media
Anissa comes to us from an interior design background, having graduated from Kelowna’s Centre for Arts and Technology. She worked for Sticks & Stones interior design for a stretch, then as the office manager for Impact Builders before joining Lights On Banks in the fall of 2018.
Cindy Valhalla
SALES
Cindy has been in the lighting business for 18 years. She began her lighting career in Salmon Arm developing a start-up business to becoming an important staple in the Shuswap. Cindy relocated to Kamloops and continued in lighting for ten more years working with local custom builders and clients from all over the interior.
She recently moved to the Okanagan to be near the lake that she loves! Cindy thought she was semi-retired but couldn’t resist joining the Lights ON …Banks team. She welcomes all her past clients to reach out to her at cindy@lightsonbanks.com.
Tim Karila
Outside Sales
Tim looks after our commercial sales and does the recessed takeoff’s for our larger custom homes as well as handling our developer multi-unit projects. In lighting for over 25 years, Tim is well-known in the Okanagan for his ability to put a great lighting plan together. Sue and Tim have worked together in the Okanagan for over 20 years!
Lights On Banks – Signature Service Team
Rob Van Rycke
Business Manager / Marketing / IT
Rob looks after the general administration and the marketing for the company. An entrepreneur for 40+ years, he tends to work in the background on planning, banking, infrastructure, ad design, website development and social media programs, SEO management (Sayvee Creative) and other “seemingly unimportant” things that no one else wants to do (or can do). Rob has an extensive history involving entrepreneurial startups and for over 30 years travelled across North America at a trainer, business coach and public speaker. Rob just released his latest book, “Sellegrity” for professional salespeople – available now on Amazon.com. If he’s on the showroom floor, he’ll likely engage you with all kinds of questions – beware, he loves to interact!
Lighting Repairs and Modifications: Rob, Sue’s husband of 40 years, has been rebuilding light fixtures for the past 12 years in Kelowna, from bedside “touch” lamps to century-old European chandeliers. All those old chandeliers at the Gasthaus in Peachland – Rob did them all to meet CSA specs. Need something re-wired? A plug put on? A new socket? The “old guy” in the back is “your guy” in the Valley.
Monica Connor
Accounts Payable, Receivable, Inventory Reconciliation
Monica looks after our A/P and A/R – payables and receivables – as well as our product warranty and damages claims with our suppliers. She makes sure our warehouse operations are accurate and up-to-date. She’s our whiz gal – don’t know how she handles it all but she does – and with a smile!
Shayne Ganske
Warehouse Manager
Shipping, Receiving and Field Deliveries. Long, tall Shayne is the guy who looks after all of our “to-site” product deliveries and warehouse product movements– including assembling and hanging the fixtures in our showroom. He is always in-demand. Quiet, diligent, and reliable.
Dan Van Rycke
Installations, Cleaning, Repair
Dan is our secret weapon in the field, Dan has returned to assist us in field customer services, including installations, field repairs and fixture cleaning. Dan brings more than a dozen years’ experience in the lighting industry directly to your door. Fixture not working? Call Dan – or bring it in if you can. Chandelier need cleaning? Fan not turning? He’s the man – all done carefully and quietly by hand in your home. Need it installed? He’ll do it in half the time that your local sparkie can – and without leaving a single fingerprint! He’s Mr. Careful – but also Mr. Quick!
Norton
Customer Service Dog-In-Residence
Sadly, Norton passed away in July, 2022. We all miss him!